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Cookies Policy
This Cookies Policy explains how Shambala Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other website terms that apply.
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About cookies and similar technologies
Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device. They help a website recognise a device, remember selected settings and support the delivery of online services. Cookies can make a website easier to use by reducing the need to enter the same information each time you return.
On this page
Shambala Casino may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, including helping us understand how visitors use the website, remembering preferences, supporting security and measuring the effectiveness of communications.
Some cookies are placed directly by Shambala Casino. Other cookies may be placed by service providers or other third parties that support website operation, analytics, security, advertising or communications. The use of a third-party technology does not necessarily mean that the third party can access all information about you. Access may be limited to the information needed for the relevant service.
Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains may vary according to its purpose, your browser settings and the settings applied by the relevant service provider.
Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be combined with other information associated with your account, device or website activity. Where that occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.
Why cookies may be used
The cookies and similar technologies used on the website may vary over time as the website, its features and its supporting services change. They may be used for the following purposes:
Strictly necessary cookies
These cookies may be needed for the website to operate properly. They can support functions such as account access, secure areas, session management, navigation, fraud prevention, authentication, load balancing and the processing of requests. Without these cookies, parts of the website may not work as intended or may be unavailable.
Preference and functionality cookies
These cookies may remember choices you make, such as language, display preferences, region, accessibility settings or other options that improve your experience. They can help provide a more consistent experience when you return to the website. If you remove or block these cookies, some settings may need to be selected again.
Performance and analytics cookies
These technologies may collect information about how visitors use the website, such as which pages are visited, how users move through the website, whether a page loads correctly and where errors occur. The information may be used to understand website performance, identify improvements and monitor the general effectiveness of features. Analytics information is generally used in aggregated or otherwise limited form, where possible.
Security and risk management technologies
Cookies and similar technologies may assist with protecting accounts, detecting unusual activity, preventing misuse, supporting responsible access and maintaining the integrity of the website. These technologies may help distinguish legitimate activity from automated, suspicious or unauthorised activity. Blocking security-related technologies may affect access to certain website functions.
Marketing and advertising technologies
Where used, these technologies may help measure campaigns, limit repeated advertising, understand how visitors respond to communications and show content that may be more relevant to their interests. Marketing technologies may be operated by Shambala Casino or by third-party providers. They may use information about browsing activity across websites or services, subject to the choices and controls available to you.
Compliance and account support
Certain technologies may support obligations relating to account security, age and identity checks, responsible gambling controls, fraud prevention, dispute management, record keeping or other legal and operational requirements. These technologies are used only for relevant purposes and may be necessary for particular services or account functions.
Your choices and cookie controls
When you first visit the website, you may be shown a cookie notice or preference tool. Depending on the technologies in use, this tool may allow you to accept optional cookies, reject optional cookies or choose categories of cookies. Strictly necessary cookies may continue to operate because they are required to provide requested website functions.
You can usually manage cookies through your web browser. Most browsers allow you to view stored cookies, delete individual cookies, block cookies from particular websites, block third-party cookies or refuse cookies generally. Browser controls vary, so you should check the settings or help information for the browser and device you use.
- Delete existing cookies from your device.
- Block all or selected cookies before they are stored.
- Allow cookies only from websites you trust.
- Receive a notification when a website attempts to place a cookie.
- Manage certain forms of interest-based advertising through controls provided by advertising or technology providers.
If you block or delete cookies, some website features may not operate correctly. You may be signed out of an account, lose saved preferences, see less relevant content, need to repeat security checks or be unable to use a particular service. Changes made in one browser or on one device may not apply to other browsers or devices.
If the website provides a cookie preference tool, your choices may be stored in a preference cookie. Deleting that cookie may cause the preference notice to appear again. You may also need to revisit your preferences if the website introduces new cookie categories, changes its services or if your browser settings are reset.
Some third-party providers may offer their own opt-out or privacy controls. Using a third-party control may prevent a provider from using information for a particular purpose, but it may not remove all cookies already stored on your device. It may also not stop all forms of advertising or prevent information from being collected for other legitimate purposes.
Cookie choices do not necessarily affect information that has already been collected or retained. They also do not replace other privacy rights or account controls. If you want to understand how personal information is collected, used, stored or disclosed, please refer to the Shambala Casino Privacy Policy.
Third parties, information handling and policy updates
Shambala Casino may use service providers to host, maintain, secure, analyse or improve the website and its services. These providers may use cookies or similar technologies on behalf of Shambala Casino. Other third parties may operate technologies for analytics, security, communications or advertising. Their handling of information may also be described in their own privacy notices and terms.
Information obtained through cookies may include a device or browser identifier, IP address, approximate location, browser type, operating system, pages viewed, links selected, dates and times of activity, referring website and information about website performance. The exact information collected depends on the technology, its settings and the way you use the website.
Cookie information may be used with account, transaction, support or security information where this is necessary for a stated purpose. For example, it may help keep a session secure, remember a setting, investigate a technical issue or identify activity that may pose a risk to the website or its users. Information will be managed in line with our Privacy Policy and applicable laws.
We take reasonable steps to protect information handled through the website. However, no website, online transmission or storage system can be guaranteed to be completely secure. You should use a current browser, keep your device and software updated, protect your login information and avoid using public or unsecured devices for sensitive account activity.
The website may contain links to other websites, applications or services. This Cookies Policy does not govern technologies used by those third parties. You should review the privacy and cookie information provided by any external service before using it or providing information through it.
We may update this Cookies Policy from time to time to reflect changes in technology, website functionality, service providers, legal requirements or our information-handling practices. The updated version will be made available on the website and will apply from the date stated in the updated policy, where a date is provided.
If you have questions about this Cookies Policy, your cookie choices or the way information is handled, please use the support or contact options made available through the Shambala Casino website. We may need to verify a request before making changes to account-related information or responding to a privacy enquiry.
